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FREQUENTLY ASKED QUESTIONS

Is this a duplication of services already available?

Our organization is designed to partner with the excellent services already available in our community, not to duplicate them. The benefit is that you have simple access to help, with only one phone number to call for whatever you need. Additionally, we'll help you navigate the sometimes confusing variety of services that are available to find exactly what you need.  


If I have an emergency, how can you help?

If it's a medical emergency, you should call 911 or your physician. But if it's something you need quickly at home  - for example, if you need help with your home arrangements when you're in the hospital - then call the Director of West of Hartford@Home to explain your needs, and we'll get you what
you need.
 

Can I sign up my parent(s) to become members?

Yes, it would be a wonderful gift of peace of mind for you and your parent(s) if they could call West of Hartford@Home when they need help.


Can you notify me if my parents have any problems?

We can notify you if you're listed as an emergency contact for your parents.
 

If I'm not ready for any of the services now, why should I join?

We often hear prospective members over 50 say I don't need your services yet, but I'll join when I do need them. Keep me on your mailing list.

Building a lasting institution requires residents to come together now, in advance of unpredictable needs, to ensure the stability and endurance of this membership organization.  Our goal is to be self sustaining with member fees alone. Join today to support this organization and insure that it will be here when you need it!

Membership is also a way to help neighbors achieve the same goal of remaining confidently at home as they grow older. Join now to help residents who need services today.

Whether you are 50 or 90 you can always use referrals for vetted service providers. We will vet our providers to insure quality work at a fair price. We will have plumbers, electricians and appliance repair vendors, snow removal services, pet sitters, private drivers and more.

Accidents happen at every age; recovering from a hip replacement that is the result of aging or a fall on the ski slopes requires reliable help at home. We can have a qualified home care professional to your home in less than 24 hours and often at a discount.

We will have member discounts at fitness centers, with various service providers, and at local restaurants.

You'll also make new friends by joining in group activities and by volunteering with other members.

Make it a part of your retirement planning:  Join today to insure that you will have a place when you need our services.